Frequently Asked Questions
Everything you need to know about your SawSuppliers experience.
What shipping methods do you offer for heavy machinery?
We offer standard ground shipping for smaller items and LTL (Less Than Truckload) freight for heavy machinery. Freight orders include lift-gate service and scheduled delivery appointments to ensure a safe arrival.
Do you provide warranties on saw blades and power tools?
Yes, all our power tools and equipment come with a manufacturer's warranty. Saw blades and consumables are covered against manufacturing defects upon arrival.
What is your return policy for unused equipment?
You can return unused, unopened items in their original packaging within 30 days of delivery. Please note that a restocking fee may apply to large machinery returns.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's portal. For freight shipments, the carrier will contact you directly to coordinate delivery.
Are your saw blades compatible with all major brands?
We carry a wide variety of arbor sizes and diameters compatible with brands like DeWalt, Milwaukee, Makita, and Bosch. Please check the product specifications for exact compatibility details.
Do you offer bulk discounts for commercial contractors?
Yes, we offer tiered pricing for bulk orders and commercial accounts. Please contact our sales team directly for a custom quote on large-volume purchases.